CornerStone Staffing NG

Telesales Analyst - Lagos

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Job

Active since 15-05-2018 Job category E-Commerce / Search Engine Mark...
Location Lagos Level Professional
Educational level Bachelor / Graduate Employment type Permanent contract
Hours 0 Salary -
Our Client, a big player in the FMCG Industry, is looking to recruit a Telesales Analyst.

Responsibilities
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Knowledge, Skills, and Experience

  • Minimum BSC /HND required in any field.
  • At least 3 to 5 years of Call Centre and/or Telemarketing/ Telesales experience
  • A proven track record of working in a customer service environment is required
  • Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level
  • Eloquent and customer-oriented, with experience in cold calling
  • Effective communication and interpersonal skills (both written and verbal)
  • Highly persuasive and comfortable with handling customer’s objections
  • Thrive in a fast-paced environment to consistently meet or exceed sales targets
More information
This listing is a full-time job

Job category E-Commerce / Search Engine Marketing
Industry / Industries Business services
Region Nigeria
Keywords

Contact information

Name CornerStone Staffing

Location

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